Need Help
service email
help-customer@modoscore.com
Privacy Policy
At ModoScore, we are committed to transparency and safeguarding your privacy. To ensure an efficient evaluation of your credit, we require specific permissions to access certain data on your device. All collected information is securely transmitted, stored, and used solely for providing our services. Your data will not be shared with third parties without your explicit consent.
Why We Need Access:
We require access to your SMS messages to better assess your credit eligibility. This enables us to review all your SMS records, including sender names, transaction descriptions, and sms contents, to evaluate your creditworthiness.
How We Access and Use Your SMS Data:
Initial Access: Upon confirming this permissions page and authorizing SMS access, our app will review your SMS data locally without uploading any information. This step is solely for a preliminary credit check.
Ongoing Access: Each time you click the "view credit score" button to request pre-approval, the app will collect all your SMS data.
Local Storage: If you do not click the "view credit score" button, your SMS data will remain on your device and will not be transferred to our servers.
All SMS data is transmitted securely using industry-standard encryption and stored on our servers https://fonzanbefence.modoscore.com. We prioritize your privacy and will never share your SMS data with third parties without your consent.
Purpose of Access:
To provide more convenient and personalized services, our app requires access to your contact list. We will only access necessary contact information and will not save, share, or use your data without your authorization.
Data Security:
All data transmission and storage comply with relevant laws, regulations, and security standards on our server https://fonzanbefence.modoscore.com. You can enable or disable this permission anytime in your system settings. Disabling this permission may limit certain app features.
Details Collected:
We collect the following app information to assess potential risks and ensure account security:
Whether the app is a pre-installed system app
App name, version number, first installation date, last update date, and package ID
Usage Limitation:
We only use information from financial apps. If you do not click the "Apply" button on the homepage, none of this data will be transmitted or processed.
All app list data is transmitted securely using industry-standard encryption and stored on our servers https://fonzanbefence.modoscore.com.
Purpose of Access:
To verify your identity and prevent fraud, we collect device information each time you click the "Apply" button on the homepage.
Data Collected:
Model name, operating system version, brand, model number
Unique identifiers including serial number, version code
Settings, including screen width, default language, time zone
Display and brightness settings, CPU and performance details
We also gather information on apps installed on your device but limit the usage of this data to financial apps only. All data is transmitted securely using industry-standard encryption and stored on our servers https://fonzanbefence.modoscore.com.
Purpose of Access:
To enhance your service experience, our app requests access to your call log. Rest assured that we do not collect or store call content.
Data Collected:
Only basic information related to call logs, such as call time, duration, and contacts, is collected. All data is transmitted securely using industry-standard encryption and stored on our servers https://fonzanbefence.modoscore.com.
As part of our credit risk assessment process, we collect clipboard data from the user's device clipboard. This data is limited to details related to financial transactions and KYC, including the sender's name, transaction description and transaction amount, and also includes KYC collection of first name, last name, phone number, date of birth. The main purpose of collecting user clipboard data is to facilitate comprehensive credit risk assessment. By analyzing financial transaction details, we can more effectively assess the user's creditworthiness and make accurate assessments for credit score assessments. We prioritize protecting user data. When you use our services, please be assured that the clipboard data will be securely transmitted to our servers https://fonzanbefence.modoscore.com using industry standard encryption protocols. We have implemented strict security measures to prevent unauthorized access, data leakage or any form of misuse.
To comply with Uganda's regulatory requirements, we may ask you for certain personal details such as your phone number, email, name, gender, birthdate, ID card number, and other relevant information. We may also ask about your education, marital status, and employment history to evaluate your loan eligibility and creditworthiness.
By using ModoScore, you acknowledge and agree to the data collection, usage, and sharing practices outlined in this disclosure. Your consent enables us to provide an efficient, transparent, and secure credit scoring service tailored to your financial needs.
To safeguard your privacy, the following are our regulations on data collection and usage.
A UNIQUE SECURITY
In this Privacy Policy, all terms that are capitalized will carry the same definitions as those found in our Conditions of Use, unless specified otherwise (when relevant).
THE FOLLOWING IS WHAT WE HAVE LEARNED ABOUT YOU
We need you to grant an authorization for your online loan data access rights, credit card data access rights, and CRB credit reference authorization from the Uganda Credit Reference Bureau. Based on this data, we will generate a comprehensive credit score for you, which will help us assess your current creditworthiness and in turn provide you with more accurate credit assessments and personalized services.
(1)online loan data access rights
We will inquire about your borrowing records on online lending platforms, including information such as the amount borrowed, repayment status, and overdue records. This data helps us understand your borrowing behavior and repayment ability, so as to assess your credit risk.
Purpose description: To help us assess your online lending credit history and determine whether your borrowing behavior is standard and whether there are any overdue payments.
Data scope: Including your borrowing records, historical repayment status, and possible overdue information on major online lending platforms.
(2) credit card data access rights
We will check your credit history with the credit card company, including credit card limit, usage, repayment status and possible overdue balances. Credit card data allows us to have a more comprehensive understanding of your credit level and spending power.
Purpose description: To help us assess your credit card usage, determine whether you repay on time, whether you have excessive borrowing, and your credit card management capabilities.
Data scope: Includes information on the use of all credit card accounts, repayment records, credit card limits, outstanding balances, etc.
(3)Credit Reference Bureau (CRB) credit reference authorization
We will inquire about relevant data from the Credit Reference Bureau (CRB), including your personal credit report and historical credit behavior. The CRB credit report generally includes your personal identification information, credit account records, loan records, repayment history, etc., to help us assess your overall creditworthiness.
Purpose description: Providing a credit report from an authoritative credit assessment agency helps us comprehensively assess your credit rating, determine your repayment ability and historical credit performance.
Data scope: Includes all your credit accounts, loan records and related repayment information in Uganda.
We will combine the above three data to generate your comprehensive credit score. This score will provide you with a comprehensive credit rating based on your online loan data, credit card data, and CRB credit reference.
USING THE DATA WE HAVE COLLECTED ABOUT PARTICULAR INDIVIDUALS
We are permitted to use the personal information we have gathered for legally mandated purposes.
1. Your personal information may be used for the following purposes:
(1) To confirm your identity, register you as a user, and monitor your credit and account status;
(2) Before setting up an account for you, we will carry out any necessary assessments or checks;
(3) To determine creditworthiness and develop methods for credit evaluation;
(4) To address your inquiries and feedback;
(5) To enhance, assess, update, and tailor the program to better meet your needs as a user;
(6) To fulfill the objectives outlined in this Privacy Policy and the Terms of Use, we may send you automated or prerecorded emails or text messages (SMS);
(7) To track and analyze user behavior and characteristics, including their use of the application's features and any emerging trends.
2. We will always ensure that your personal information is handled securely and used for only the essential purposes, although it may be used for broader goals.
(1) To manage the company's core operations;
(2) To monitor program usage and support, manage, and improve its features, functionality, and user satisfaction;
(3) To resolve technical issues or application defects;
(4) To create anonymous data for product development research, testing, and analysis;
(5) To identify, investigate, and prevent any illegal, unauthorized, fraudulent, or prohibited activities;
(6) To facilitate business transactions involving us or any affiliated companies, such as mergers, acquisitions, or company sales;
(7) To conduct comprehensive research, validate audits, and comply with our legal obligations. This includes responding to inquiries from law enforcement, investigations, or directives, though it may not be your sole responsibility.
THE DISSEMINATION OF THE INFORMATION THAT WE HAVE GATHERED
1. We reserve the right to disclose your personal information to affiliated enterprises and other parties for legal purposes. All parties will be treated equitably, and only the minimum amount of personal data required for the intended purpose will be disclosed.
(1) In the event that you, us, or another party are involved in a legal dispute involving the Service; (2) in discussions about financing, combining, reorganizing, merging, selling assets, or having another company purchase our business;
(3) when we work with or disclose your personal information to other companies, such as banks, collection agencies, suppliers, contractors, partners, agents, or any other company that serves us or provides services;
(4) when we comply with legal requirements, such as meeting regulatory requirements, filing and reporting obligations, or responding to inquiries, investigations, or orders. Granting other organizations the authority to market, investigate, evaluate, and produce products or services on your behalf may be involved.
(5) Your information will be disclosed to our partners solely if it is required for the delivery of our app, business administration, or data processing (including marketing). You must be subscribed to our email list in order to achieve this. So, for instance, our primary company in your country may administer and store your personal information in a different country. We guarantee that our partners will appropriately manage any personal data they receive from us in accordance with our Privacy Policy and all applicable laws.
(6) We will eliminate any personal information and compile all data if we receive information about the use of the App and the Service.
(7) We will disclose your personal information if we believe it is necessary to protect you or others, comply with the law, or investigate any policy violations.
2. Prior to disclosing the information to others, we will eradicate any potential association between it and you.
3. We retain the right to disclose or distribute your personal information in a manner that is not permitted by this privacy policy if you have provided us with notice in advance.
TRANSFER OF PERSONAL INFORMATION ACROSS BORDERS
We may transfer, store, use, and manage the information you provide while using our services in a location different from where you currently reside. This includes access to locations where our company's employees, servers, and service providers are situated, as well as businesses in other countries where our consortium operates. We ensure that personal data will be protected in accordance with the Data Protection and Privacy Act of 2019, Ugandan laws, and our privacy policy. By accepting this agreement, you consent to the local and international transfers of your personal data as described.
SECURITY OF PERSONAL INFORMATION
Your personal data will be kept for as long as needed to fulfill the original purpose for which it was collected, or for the period allowed by law. Once your personal information is no longer required for legal or business reasons, we will either promptly delete it or ensure that it is no longer linked to you.
UPDATING AND ACCESSING PERSONAL DATA
If mandated by law, we may refuse requests to alter your personal information. This could happen if we determine that the requests to access or modify the data are irrelevant, excessively time-consuming, or unnecessary, or if the personal data includes references to other individuals.
RESPONSIBILITY FOR YOUR PERSONAL DATA
Other companies may handle, transmit, or store the personal data we collect from you. We pledge to take all necessary steps to ensure that all external service providers adhere to the privacy standards set forth in this policy.
SECURE MANAGEMENT OF YOUR PERSONAL INFORMATION
Our foremost goal is to protect your personal information. We are dedicated to implementing all necessary measures to prevent unauthorized use, harm, or loss of your personal data. Additionally, we are committed to ensuring that no information is collected, used, or disclosed without your explicit consent. Unfortunately, data transmission over the internet cannot be guaranteed to be completely secure. Despite our best efforts to protect it, we cannot assure that any information you submit online will be entirely free from unauthorized access or uncontrollable changes. It is crucial to maintain the security of your password and mobile device by keeping your account information confidential.
CHANGES TO THE PRIVACY POLICY
We will regularly review and update our privacy policy to ensure it aligns with our current practices and complies with relevant laws, including the Data Protection and Privacy Act of 2019. We encourage you to frequently check our Privacy Policy to stay informed about how we handle and protect data. If you continue to use the service, communicate with us, or access the website or application after these changes are made, it will be assumed that you have agreed to the updates to this privacy statement.
ACCEPTANCE AND ACKNOWLEDGEMENT
1. By agreeing to the Privacy Policy, you confirm that you have read, understood, and accepted all of its terms. By consenting to this privacy statement, you authorize us to collect, use, distribute, store, transmit, and manage your personal information.
2. You may submit a written request to stop the collection, use, or disclosure of your personal data using the contact information provided below. Additionally, you can withdraw your consent to receive certain information and messages from us by using the "unsubscribe" or "opt-out" option prominently displayed in our communications. You acknowledge and accept that revoking your consent may limit your access to certain features of the service or application. We reserve the right to end our relationship and close your account if you withdraw your consent. All rights and obligations already acquired will remain in effect. Please be aware of the potential consequences if you choose to withdraw your consent after we have received your request regarding the use, collection, or dissemination of your personal information. You may subsequently revoke your consent.
WEBSITES RELATED TO A SPECIFIC TOPIC
1. The website and application may be integrated with other websites. We do not control how these other companies collect, use, store, share, or disclose data and information. Additionally, we are not responsible for the functionality of these websites. It is important to review the privacy policies and terms of service of other websites to understand how they collect and use your personal information.
2. Advertisements on our app or website may include links to the advertiser's website. The advertiser will collect and use any information obtained through these links in accordance with their own privacy policy.
RESPONSIBILITY REQUIREMENTS
We have not included any specific or additional responsibilities that may arise from the following:
1. The extent to which you rely on the application or encounter difficulties while using it.
2. Any contract or relationship you have with another person, regardless of whether you were aware of potential losses.
3. We are not responsible for any delays or failures that are beyond our control.
CONTACT INFORMATION
To inquire about this privacy statement or request access to your personal data, please email help-customer@modoscore.com.